Terms & Conditions

Events, Workshops & Trainings

By purchasing a ticket, you agree to the following:

  • Refunds for in-person events:
    • Full refund (less $50 admin fee) if cancelled more than 60 days before the event.
    • 50% refund if cancelled between 60 and 30 days before.
    • No refunds for cancellations with less than 30 days’ notice or non-attendance.
    • Refunds issued only to the original payment method.
  • Refunds for online trainings:
    • Full refund if cancelled more than 30 days before the event.
    • No refunds for cancellations with less than 30 days’ notice or non-attendance.
    • Refunds issued only to the original payment method.
  • Transfers:
    You may transfer your ticket to another attendee by emailing us at events@hummingbirdcentre.com.au at least 7 days before the event.
    No transfers, credits, or extensions apply after this period.
  • Event Changes:
    We may adjust event dates, venues, or presenters if required. In the event of a major change or cancellation, you’ll be offered a refund or transfer.
  • Recordings & Materials:
    All training materials and recordings remain the property of The Hummingbird Centre and are for personal professional use only. Sharing or copying is not permitted.
  • Photos & Recordings:
    Photos or short videos may be taken for promotional purposes. Please let us know before the event if you’d prefer not to be included.

All Training

1.1 Bookings and Payment

  • Training places are limited and confirmed once full payment has been received.
  • All prices are listed in Australian dollars and include GST unless stated otherwise.
  • A confirmation email and tax invoice will be issued to the email address provided at registration.

1.2 Cancellations and Refunds

We understand that plans can change, but as training numbers are capped and venues are booked well in advance, the following policy applies:

  • More than 60 days’ notice: Full refund, less a $50 administration fee.
  • Between 60 and 30 days’ notice: 50% refund.
  • Less than 30 days’ notice or non-attendance: No refund.
  • Refunds will only be made to the original payment method.

You may transfer your registration to another person at no cost by notifying The Hummingbird Centre in writing at least 7 days before the event.

Transfers to future trainings, credits, or extensions are not available.
Refunds will also be issued in accordance with Australian Consumer Law where required (e.g., if an event is cancelled or a major change occurs).

1.3 Event Changes

The Hummingbird Centre reserves the right to:

  • Change the event date, time, or venue;
  • Substitute a presenter if required; or
  • Move an in-person event online in response to unforeseen circumstances.

If significant changes occur, registered participants will be contacted using their supplied details and offered a refund or transfer option.

1.4 Professional Disclaimer

Training content is provided for educational and professional development purposes.
It does not constitute supervision or clinical advice, and The Hummingbird Centre makes no claim as to your competence or proficiency in applying specific therapeutic techniques.
Participants are responsible for their own professional use of materials and methods learned.

1.5 Intellectual Property

All training content, including slides, recordings, manuals, and handouts, remains the property of The Hummingbird Centre and/or the presenter.

You may not copy, distribute, reproduce, or share materials or recordings without written permission.

1.6 Conduct and Participation

Participants are expected to behave respectfully toward presenters, organisers, and other attendees.
The Hummingbird Centre reserves the right to remove anyone whose behaviour is disruptive, disrespectful, or unsafe.

1.7 Privacy

Personal information collected during registration is used for administrative and communication purposes only and handled in accordance with our Privacy Policy.

1.8 Presenter Views

The views expressed by individual presenters are their own and may not necessarily reflect those of The Hummingbird Centre.

Face-to-Face Training Terms

2.1 Venue and Attendance

  • Participants are responsible for their own travel, accommodation, and meals unless otherwise stated.
  • Please arrive on time and sign in at the registration desk on arrival.
  • Entry is limited to registered participants only.

2.2 Health and Safety

  • Please follow all venue and health-related guidelines.
  • If you are unwell, we ask that you do not attend the event. You may transfer your ticket to another attendee by written notice.
  • The Hummingbird Centre is not liable for any loss, damage, or injury sustained while attending an event, except where required by law.

2.3 Photography and Media

Photographs or short videos may be taken at some events for marketing and promotional purposes.
If you prefer not to appear in any photos or footage, please advise a member of our team before the event begins.

2.4 Recording

Recording, filming, or photographing by attendees is not permitted without prior written consent.

Webinar & Online Training Terms

3.1 Access and Technology

  • Registrations are for one participant only and must not be shared.
  • Participants are responsible for ensuring a stable internet connection and a compatible device if required.
  • The Hummingbird Centre is not responsible for participant-side technical issues such as poor connectivity, device failure, or incompatible software.

3.2 Recordings

  • Some live webinars may be recorded. By registering, you consent to being recorded if visible or participating.
  • If a replay is provided, access will be limited to the registered attendee for a defined period.
  • Recordings and materials must not be copied, downloaded, or shared.
  • Replay access cannot be extended beyond the stated expiry date.

3.3 Technical Disruptions

If technical issues on our end prevent the event from proceeding, a new session date or refund will be offered.

Limitation of Liability

To the extent permitted by law, The Hummingbird Centre’s total liability arising from or in connection with any training event is limited to the registration fee paid.
We are not responsible for travel or accommodation costs, loss of income, or other consequential expenses.

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